Terms of Service

Terms of Service for MedReg AI - AI-powered regulatory intelligence platform
Jan 1, 2025

Introduction and Acceptance of Terms

Welcome to MedReg AI. These Terms of Service govern your access to and use of our AI-powered regulatory intelligence platform for medical devices, pharmaceuticals, and dietary supplements. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

MedReg AI provides regulatory analysis, compliance guidance, and document processing services designed to assist regulatory professionals in navigating complex regulatory requirements. Our platform is intended for use by regulatory affairs professionals, quality assurance specialists, and other individuals involved in regulatory compliance for healthcare products.

Account Registration and Security

To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

You must be at least 18 years old to create an account and use our services. By creating an account, you represent and warrant that you meet this age requirement and that all information you provide is accurate and truthful.

We reserve the right to suspend or terminate your account if we reasonably believe that you have violated these Terms or if your account has been compromised. We may also require you to change your password or take other steps to secure your account.

Use of Services

Our platform provides AI-powered regulatory intelligence services including document analysis, compliance gap identification, regulatory pathway recommendations, and cross-jurisdictional requirement mapping. These services are designed to assist and augment your regulatory decision-making, not to replace professional judgment or legal advice.

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services in any way that violates applicable laws or regulations, infringes upon the rights of others, or interferes with the operation of our platform.

You are solely responsible for the content you upload to our platform and for ensuring that you have all necessary rights and permissions to use and share such content. You retain ownership of your content, but you grant us a limited license to process your content as necessary to provide our services.

Limitations and Disclaimers

MedReg AI provides regulatory intelligence and analysis services to assist you in understanding regulatory requirements. However, our services do not constitute legal, regulatory, or professional advice. You should always consult with qualified regulatory professionals, legal counsel, and relevant regulatory authorities before making regulatory decisions or submissions.

While we strive to provide accurate and up-to-date information, regulatory requirements are complex and subject to change. We do not guarantee that our analysis will be complete, accurate, or current at all times. You are responsible for verifying all information and recommendations provided by our platform.

Our AI-powered analysis is based on the information available to us and the documents you provide. The quality and accuracy of our analysis depends on the quality and completeness of the input data. We are not responsible for errors or omissions in our analysis that result from incomplete or inaccurate input data.

Intellectual Property Rights

All content, features, and functionality of our platform, including but not limited to software, algorithms, text, graphics, logos, and user interface designs, are owned by MedReg AI or our licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our software, unless laws prohibit these restrictions or you have our written permission.

You retain ownership of the content you upload to our platform. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store your content as necessary to provide our services to you.

Subscription and Payment Terms

Access to certain features of our platform requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law.

We reserve the right to change our subscription fees at any time. If we change our fees, we will provide you with reasonable advance notice. Your continued use of our services after a fee change takes effect constitutes your agreement to pay the updated fees.

If you fail to pay any fees when due, we may suspend or terminate your access to our services. We may also charge interest on any overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

Confidentiality and Data Protection

We understand that the documents and information you upload to our platform may contain confidential and proprietary information. We will treat your content as confidential and will not disclose it to third parties except as necessary to provide our services or as required by law.

We implement appropriate technical and organizational measures to protect your content and personal information from unauthorized access, disclosure, alteration, or destruction. For more information about how we collect, use, and protect your information, please refer to our Privacy Policy.

You acknowledge that our AI systems may learn from and improve based on aggregated and anonymized data derived from user interactions with our platform. We will not use your specific confidential content to train our models without your explicit consent.

Limitation of Liability

To the maximum extent permitted by applicable law, MedReg AI and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your access to or use of our services.

Our total liability for any claims arising out of or relating to these Terms or your use of our services shall not exceed the amount you paid to us for the services during the twelve months preceding the claim.

These limitations apply regardless of the legal theory on which the claim is based, including breach of contract, tort, negligence, strict liability, or any other theory, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless MedReg AI and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our services, your violation of these Terms, or your violation of any rights of another party.

Termination

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use our services will immediately cease, and we will delete your content in accordance with our data retention policies.

We may terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our platform prior to the effective date of the changes. Your continued use of our services after the effective date of any changes constitutes your acceptance of the modified Terms.

Miscellaneous

These Terms constitute the entire agreement between you and MedReg AI regarding your use of our services and supersede any prior agreements between you and us relating to the subject matter hereof.

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without your consent to any affiliate or in connection with a merger, acquisition, or sale of all or substantially all of our assets.

Contact Information

If you have any questions about these Terms, please contact us at:

MedReg AI

Email: contact@medical-regulation.com