Welcome to MedReg AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered regulatory intelligence platform. We are committed to protecting your privacy and ensuring the security of any personal information you provide to us.
By accessing or using MedReg AI, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
When you create an account, we collect your name, email address, company name, job title, and any other information you choose to provide. If you subscribe to a paid plan, we collect payment information including billing address and payment card details, which are processed securely by our payment processors.
When you use our platform, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type and version, operating system, device identifiers, pages visited, features used, time spent on pages, and other diagnostic data. We use cookies and similar tracking technologies to collect this information.
When you upload documents for regulatory analysis, we process the content of those documents to provide our services. We treat all uploaded documents as confidential and do not share them with third parties except as necessary to provide our services.
We use the information we collect to provide, maintain, and improve our services. This includes processing your regulatory documents, generating compliance reports, and delivering personalized recommendations based on your specific regulatory needs.
We use your contact information to communicate with you about your account, respond to your inquiries, send service-related announcements, and provide customer support. With your consent, we may also send you promotional communications about new features, products, or services that may be of interest to you.
We analyze usage patterns and trends to understand how our platform is used, identify areas for improvement, and develop new features and services. This analysis helps us optimize the user experience and ensure our platform meets the evolving needs of regulatory professionals.
We use your information to detect, prevent, and address technical issues, security threats, and fraudulent or illegal activities. This includes monitoring for unauthorized access attempts and implementing appropriate security measures.
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
Uploaded documents are retained according to your account settings and our data retention policies. You may delete your documents at any time through your account dashboard. Upon account termination, we will delete your documents within 30 days unless retention is required by law.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances.
We work with trusted service providers who assist us in operating our platform, processing payments, sending communications, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency request. We will notify you of such requests unless prohibited by law.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.
You have the right to access, correct, or delete your personal information at any time through your account settings. You may also request a copy of your data in a portable format.
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by updating your notification preferences in your account settings. Please note that you may still receive service-related communications that are necessary for the operation of your account.
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to restrict processing, and the right to object to processing based on legitimate interests.
We use cookies and similar technologies to enhance your experience on our platform. Essential cookies are necessary for the platform to function properly and cannot be disabled. Analytics cookies help us understand how you use our platform so we can improve it. Preference cookies remember your settings and preferences.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
MedReg AI
Email: contact@medical-regulation.com
We will respond to your inquiry within a reasonable timeframe.